Thursday, June 12, 2014

How to check emails delivery reports in outlook 2010

How to check emails delivery reports in outlook 2010


This article will help end users to get delivery reports when they send an email to external or internal clients. If users enabled delivery reports settings than they will get  delivery reports and also acknowledgement when users will read your email.

Here are the steps to perform this task

Click on File---->click on Options



Click on Mail----> Select the following sub options under the Tracking section.

Ø  Delivery receipt confirming the message was delivered to recipient’s email server
Ø  Read receipt confirming the recipient viewed the message

Note: “Read receipt confirming the recipient viewed the message” option can be optional and required only when users wants email viewing reports.

Click on OK to close this wizard.




Now send an email to your outlook account and when email will be delivered to recipient you will get a delivery report like this.


Note: If you have also selected the “Read receipt confirming the recipient viewed the message” option and when user will read the email you will get a view delivery report like this.


So like this users can easily track their emails delivery reports and confirmations.

Note: If recipients are not receiving emails then you will get non delivery reports from the destination server.

Here is the sample of NDR.




Thanks
Arun Chaudhary


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